Privacy policy
Effective November 8, 2026
Who we are
WashAway Solutions is an exterior cleaning company in San Diego, California. This policy explains what information we collect through this website, our chat and our text messages, and how we use it. It applies from November 8, 2026.
What we collect
Information you give us: your name, phone number, email if you share it, the services you are interested in, your area, any message or photos you send, and the page you contacted us from.
Basic technical information: like most websites, our host and tools may log your browser type, pages visited and general location to keep the site working and measure visits.
How we use it
To reply to you, prepare quotes, schedule and complete work, send reminders and updates about your job, and improve our service.
If you agree to texts, we use your mobile number to text you about your request. You can reply STOP at any time to opt out, or HELP for help.
Text messaging and your mobile number
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our customer service, such as our messaging platform provider, is permitted. All other categories listed in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the business, such as our website host, our customer messaging and scheduling platform and our phone provider, and only so they can provide that service to us. We may also share information when the law requires it.
How long we keep it
We keep your information while we are working with you and for as long as needed for our records, then delete it.
Your choices
You can ask to see, correct or delete the information we hold about you by emailing matteo@washawaysolutions.us or calling (619) 347-0762. California residents have these rights under the CCPA, and we will not treat you differently for using them.
Children
This website is not meant for children under 13, and we do not knowingly collect their information.
Changes
If we change this policy we will update this page and the date above.
Contact
WashAway Solutions, San Diego, CA. Email matteo@washawaysolutions.us, phone (619) 347-0762.